Industry solutions

Chato for your industry

The mix of channels and scenarios differs from business to business. Here is how the platform is usually used in different industries — where teams start and what it gives them in practice.

Dental clinics

Every patient booking — from one window

WhatsApp, Instagram, calls and website chat in the clinic's single inbox: the front desk loses nothing, and appointment reminders go out on their own.

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Car service

Repair requests no longer get lost between the phone and WhatsApp

The car service's calls, WhatsApp and Instagram in one window. You can see who is waiting for a quote, who was promised a call back and for which car.

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Beauty salons

Bookings from Instagram and WhatsApp — without lost messages

The salon's Direct, post comments, WhatsApp and calls in one window: the administrator replies in turn, and reminders go out on their own.

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Online stores

Order questions in one window, not in five apps

The online store's WhatsApp, Instagram, Telegram, website chat and email in a single inbox. Order statuses go out as official templates.

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Taxi and delivery

Dispatch messages and calls — in one window

WhatsApp, calls and requests from spreadsheets in a single queue: you can see who is waiting for a reply, and bulk messages to drivers and customers go out officially.

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