Channel · Kaspi.kz
Kaspi.kz — every buyer enquiry in one window
Chats with Kaspi.kz buyers inside your own support system. Reply faster and stop losing orders.
A familiar problem
Operators reply through the marketplace's browser interface. It is slow, there is no teamwork, history is lost — and the shop rating suffers.
What you get
Kaspi chats in one inbox
Every Kaspi.kz enquiry next to WhatsApp, Telegram and your other channels.
Fast replies
Ready-made templates for the usual questions — answer in one tap.
Teamwork
Several operators handle chats at once, without stepping on each other.
Customer history
You see all of the buyer's previous orders and enquiries on one card.
How to connect
Connect the Kaspi shop
Enter your Kaspi.kz shop details — the integration takes a few minutes.
Add the team
Invite operators and give them the rights to handle enquiries.
Reply faster
Kaspi chats join the shared queue — no enquiry is left unanswered.