Kaspi.kz — every buyer enquiry in one window

Chats with Kaspi.kz buyers inside your own support system. Reply faster and stop losing orders.

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A familiar problem

Operators reply through the marketplace's browser interface. It is slow, there is no teamwork, history is lost — and the shop rating suffers.

What you get

Kaspi chats in one inbox

Every Kaspi.kz enquiry next to WhatsApp, Telegram and your other channels.

Fast replies

Ready-made templates for the usual questions — answer in one tap.

Teamwork

Several operators handle chats at once, without stepping on each other.

Customer history

You see all of the buyer's previous orders and enquiries on one card.

Connect the Kaspi shop

Enter your Kaspi.kz shop details — the integration takes a few minutes.

Add the team

Invite operators and give them the rights to handle enquiries.

Reply faster

Kaspi chats join the shared queue — no enquiry is left unanswered.

This channel is still in development. Connect the other channels now — telephony will appear in your account as soon as it is ready.