SIP calls and call recording — right inside Chato

Connect IP telephony to Chato: every call, every recording and the customer history in one place, next to the chats.

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A familiar problem

Calls live in one system, recordings in another. The customer history is spread across five tools and nobody sees the full picture.

What you get

SIP calls from the browser

Make and take calls right in Chato — no extra applications.

Call recording

Every call is recorded and stored on the customer card. Easy to find and replay.

IVR menu

Build a voice menu and route calls to departments without programming.

Calls + chats together

After a call you can write on WhatsApp from the same card — the context is kept.

Connect a SIP provider

Enter your provider details — Chato works with any IP PBX.

Set up IVR and routing

Decide which department takes which calls — a visual editor, no code.

Call and be called

Incoming calls ring in the browser. Outgoing go from the customer card in one tap.

This channel is still in development. Connect the other channels now — telephony will appear in your account as soon as it is ready.