Channel · Website widget
A chat widget on your website — straight into the shared inbox
Visitors message you without leaving your site. Messages land in the same Chato inbox as WhatsApp, Instagram and the rest.
A familiar problem
A website visitor is ready to ask a question but doesn't want to look up a messenger or make a call — and just leaves. Third-party widgets live separately from your other channels and conversations.
What you get
Set up in 5 minutes
Paste one snippet into your site — the widget works immediately, no developer needed.
Match your brand
Colour, greeting text and position on the page — tuned to your site.
One inbox with every other channel
Website conversations land in the same place as WhatsApp and Instagram — nothing gets lost.
Customer history and context
See which page the visitor wrote from, and their full conversation history with your company.
How to connect
Create the widget in your dashboard
Set the look and greeting text in Chato's builder.
Paste the snippet on your site
Copy one <script> tag and paste it before </body> — no hosting changes needed.
Receive messages in your inbox
Website conversations appear next to your other channels, in the shared queue.