Connecting WhatsApp

Updated July 9, 2026

Connecting with a QR code

  1. Open Channels → Add a channel → WhatsApp.
  2. Scan the QR code with the camera of the phone holding the number (Settings → Linked devices in WhatsApp).
  3. After the scan the channel moves to Connected — this usually takes a few seconds.

When the session drops

If the phone was offline for a long time or lost its network, the channel may ask to be authorized again. Its status then reads Re-authorization required — just scan the QR code again; the conversation history is kept.

Limits

One WhatsApp number can be connected to only one Chato workspace at a time.

See also: Connecting Instagram and Telegram.

Connecting WhatsApp — Knowledge base