Getting started with Chato
Chato brings together every way you talk to customers — WhatsApp, Instagram, Telegram, calls, and more — into one window for your team.
1. Sign up
Go to the sign-up page and create an account with your email. Once confirmed, you'll land straight in a new workspace.
2. Connect a channel
In the Channels section, click "Add channel" and pick the messenger you need. For WhatsApp, scanning a QR code is enough — connecting takes less than a minute. For the full list of channels and what each one needs, see the channels overview.
Start with the one channel that brings you the most inquiries today — usually WhatsApp. You can connect the rest later without losing what's already set up.
3. Invite your team
In Settings → Team, send invitations to colleagues by email and assign a role. Each teammate gets their own access and conversation history — more in team roles and access.
4. Your first conversation
Every incoming message shows up in Chats in real time. Reply, assign an owner, and add tags right there — see Working in one shared inbox.
Next — set up CRM integration or explore the API.