First steps in Chato

Updated July 9, 2026

Chato brings every customer channel — WhatsApp, Instagram, Telegram, calls — into one window for your team.

1. Sign up

Go to the sign-up page and create an account with your email. Once confirmed, you land in a new workspace automatically.

2. Connect a channel

Under Channels press “Add a channel” and pick the messenger you need. For WhatsApp, scanning a QR code is enough — connecting takes less than a minute.

3. Invite the team

Under Settings → Team, send email invitations to your colleagues. Every employee gets their own access and conversation history.

4. The first conversation

All incoming messages appear under Conversations in real time. Reply, assign owners and add tags right there.

Next — set up the CRM integration or explore what the API can do.

First steps in Chato — Knowledge base