Webhooks

Updated August 15, 2026

Outgoing webhooks (Chato events pushed to your server) aren't implemented yet. To pick up new messages and conversation status changes, poll the REST API:

GET /workspaces/:workspaceId/conversations/:conversationId/messages?cursor=...

Pass the cursor of the last message you already have so each poll only returns what's new.

If you need real-time integration, contact support and we'll discuss timelines.

Webhooks — Knowledge base